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Publish a Workflow

Publishing validates the current draft and creates an immutable version snapshot. Editing continues on the draft; live calls use the selected published version.
  1. Save and test the draft.
  2. Select Publish.
  3. Add a meaningful change description.
  4. Resolve any validation or setup-required messages.
  5. Confirm to create the version.

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Publish requirements

  • Exactly one Start node.
  • Valid edges and explicit terminal End Call or Transfer Call paths.
  • An unconditional outgoing edge from every dialogue/Task node.
  • Required Agent provider configuration and valid organization resource IDs.
  • Valid Data Task field configuration and Choice aliases.
  • A configured destination for every Transfer Call and required external integration setup.

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Versions

Every version stores the graph, variables, compliance plan, and analysis configuration at publish time. The published snapshot, not later draft changes, determines disclosure, consent, retention/redaction behavior, and whether post-call analysis can produce artifacts for that version. Use the version history to inspect a past snapshot or attach a specific version to a phone number.