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Use the Workflow Editor

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Canvas and side panel

Drag nodes onto the canvas, then select a node to edit it in the side panel. Drag from a source handle to a target handle to create an edge. Logic nodes expose a source handle for each branch.

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Conditional edges

Select an edge to configure its condition. A condition reads a variable and compares it with a value. The condition label is displayed on the edge.
Logic evaluates outgoing edges in order. Put specific conditions first and leave one unconditional edge as the fallback.

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Save, undo, and validation

  • Save persists the draft graph JSON.
  • Undo and Redo restore canvas edits in the current editing session.
  • Test and Publish validate the graph and show actionable errors for missing configuration.
Deleting a node removes its connected edges from the saved graph. Re-open the workflow after saving to confirm the intended graph is persisted.

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Global configuration

Use the workflow configuration panel for the global system prompt, default providers, compliance, transcript retention, and call analysis. The global system prompt is included in every active workflow Agent; node instructions define the current stage.