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Phone Numbers

Phone numbers are how callers reach your AI assistants. Volang uses a pool-first acquisition model — you buy pre-configured numbers instantly from an admin pool. Phone Numbers Page

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How It Works

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Phone Number States

StateMeaning
AvailableIn the admin pool, ready to buy
ActivePurchased, ready to link
LinkedConnected to an assistant or squad
SuspendedTemporarily disabled

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Prerequisites

Before buying a phone number:
1

Complete KYC

Identity verification must be approved. Go to Settings → Identity Verification.
2

Have sufficient credits

You need enough balance to cover the buy fee + first month’s fee.
3

Check plan limits

Your plan determines how many numbers you can own.

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Pricing

Phone number costs include:
  • Buy fee — one-time purchase cost
  • Monthly fee — recurring charge
  • Per-minute cost — usage-based billing during calls
Prices are shown in your local currency on the purchase page. Access phone numbers from the sidebar: BUILD → Phone Numbers

Buy a Number

Purchase from the admin pool

Link to Assistant

Connect a number to your assistant