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Publish Your Assistant

Publishing syncs your assistant configuration to the voice AI engine, making it available for phone calls.

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How to Publish

  1. Open your assistant in the editor
  2. Ensure all required fields are configured (model, voice, transcriber, prompt)
  3. Click the Publish button
Publish Button
  1. Confirm the action
  2. Your assistant status changes to Published (shown with a green indicator)
Published Status

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What Happens on Publish

1

Files are synced

Any attached knowledge files are uploaded to the voice engine first.
2

Configuration is pushed

Your model, voice, transcriber, and prompt settings are pushed to the voice engine.
3

Unique ID is assigned

Your assistant gets a unique ID for call routing.
4

TTS cache is pre-warmed

If using a custom voice, the first message audio is pre-generated for faster pickup.

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Auto-Sync on Save

Once published, any changes you save are automatically synced to the voice engine. You don’t need to manually publish again.
Publishing does NOT connect your assistant to a phone number. You must link it separately.

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Republishing

If you need to force a re-sync (e.g., after a voice engine update):
  1. Open the assistant editor
  2. Click Publish again
  3. The configuration is re-pushed to the voice engine

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Status Reference